Shipping & Delivery Policy
Carefully packed. Securely shipped. Delivered with care.
Your Manbhavan experience begins before delivery.
At Manbhavan Ayurveda, we take care to ensure that your order is packed securely and reaches you safely and in good condition. This Shipping & Delivery Policy explains how orders placed through our website are processed, shipped and delivered.
Order Processing
Once your order is successfully placed and payment is confirmed, our team begins processing it for dispatch.
Orders are generally processed within 1–2 business days, excluding Sundays, public holidays and circumstances beyond our reasonable control.
Shipping Across India
We aim to deliver Manbhavan Ayurveda products across serviceable locations in India through reliable courier and logistics partners.
Delivery availability may depend on the serviceability of your PIN code and the coverage of our logistics partners.
If a location is temporarily non-serviceable, our team may contact you to discuss the available options.
Estimated Delivery Time
After dispatch, orders are generally expected to reach customers within approximately:
Remote areas or certain PIN codes may require additional time.
Delivery timelines are estimates and may be affected by weather conditions, transportation disruptions, public holidays, courier delays, regulatory restrictions or other circumstances beyond our reasonable control.
Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before the order is confirmed.
From time to time, free shipping or promotional shipping offers may be available subject to the conditions mentioned with the respective offer.
Order Tracking
Once an order has been dispatched, tracking information may be shared with the customer through SMS, WhatsApp, email or another available communication channel, depending on the logistics service being used.
Please allow some time after dispatch for the courier partner's tracking system to update.
Correct Shipping Information
Customers are responsible for providing complete and accurate delivery details while placing an order.
Please carefully verify these details before confirming your order.
Manbhavan Ayurveda cannot guarantee successful delivery where incorrect, incomplete or outdated information has been provided by the customer.
If you notice an error in your delivery information after placing an order, please contact us as soon as possible and preferably before dispatch.
Delivery Attempts
Our courier partner may contact you before or during delivery. Please ensure that the provided mobile number remains reachable.
If delivery cannot be completed because the recipient is unavailable, the address is incorrect or inaccessible, or the customer cannot be contacted, the courier partner may make another attempt or return the shipment to us according to its delivery procedures.
Damaged Package at Delivery
We take care to pack our products securely.
We recommend documenting its condition before opening it.
If you receive a damaged, leaking, incorrect or materially defective product, please contact our customer support promptly in accordance with our Cancellation, Return & Refund Policy.
Photographs and, where available, an unboxing video can help us investigate and resolve the issue quickly.
Delayed Shipments
Although we make reasonable efforts to ensure timely dispatch and delivery, occasional delays may occur due to circumstances outside our direct control.
If your order is significantly delayed, please contact our customer support team and we will assist you with the available tracking information.
Lost Shipments
If tracking information indicates an unusual or prolonged delay and the shipment appears to have been lost in transit, please contact us.
We will coordinate with the relevant logistics partner to investigate the shipment and, after verification, take appropriate action in accordance with our applicable policies.
International Shipping
Unless specifically stated otherwise on our website, orders are currently intended for delivery within India only.
Any future availability of international shipping may be subject to separate shipping charges, customs requirements, import regulations and delivery conditions.
We're Here to Help.
For questions regarding the dispatch, tracking or delivery of your order, please contact Manbhavan Ayurveda Customer Support through the official contact details provided on our website.
To help us assist you quickly, please keep your Order Number and registered mobile number ready.
From our hands to your home.
From carefully selecting our products to securely packing every order, we want the Manbhavan experience to reflect the values on which our brand is being built.